The Postpartum SuiteORIENTATION VISIT

01 · Visit details · 1 / 11

Orientation visit

Before the
programme begins.

Work through this with the client at her home. It saves as you go, so you can put the iPad down. Anything agreed here can be amended later — add a note rather than overwriting what was agreed on the day.

01

Visit details

02

Her recovery

Ask, listen, write down. This is a conversation, never an examination. Nothing here is a medical assessment and the specialist does not diagnose.

Say this out loud first.
“I am going to ask a few questions about how you are healing, so we can shape the treatments around you. I will not examine you. If anything is uncomfortable to talk about, say so.”

03

Treatment decisions

Record a decision for each treatment before the programme starts, based on what she has just told you. If anything is uncertain, postpone it and ask TPS.

Adapt or postpone if
she is uncomfortable, unwell, healing from a tear or incision, or has had new medical advice. Treatments are non-medical and can always wait.

04

The programme

Read this out and reconfirm it with her. Agree which day each scheduled treatment falls on, then go through what is included and what is not.

14 days · live-out · 7am to 7pm
Mum and baby care always come first. Household tasks may be rescheduled around their needs. Treatments are non-medical and can be adapted or postponed.

Week one · care days 1 to 7

Scheduled treatmentIncluded in her programmeStatus
Massage + hot stone therapy4 sessionsAgreed
Foot scrub + reflexology1 sessionAgreed
Facial massage1 sessionAgreed
Thermal blanket treatment1 sessionAgreed
Full body scrub1 sessionAgreed
Hot tummy creamDailyAgreed
Belly bindingDailyAgreed
Herbal bath preparationDailyAgreed

Week two · care days 8 to 14

Scheduled treatmentIncluded in her programmeStatus
Massage + hot stone therapy4 sessionsAgreed
Foot scrub + reflexology1 sessionAgreed
Facial massage1 sessionAgreed
Thermal blanket treatment1 sessionAgreed
Hot tummy creamDailyAgreed
Belly bindingDailyAgreed
Herbal bath preparationDailyAgreed

Every care day, and during the week

What is included, and what is not

Say all of this out loud and tick it off. This is the part that prevents an awkward conversation in week two.

Important
One agreed rest day is taken every 7 to 10 days and does not reduce the client's 14 care days. Adapt or postpone treatment if she is uncomfortable, unwell, healing from a tear or incision, or has received new medical advice.

05

The house

Walk round together. Look at each space rather than asking about it.

06

Contact and communication

07

Her house, her rules

Ask directly: is there anything you would like done a particular way, or anything you would rather we did not do?

08

Changes since the consultation

Anything different from what was discussed when she booked. This is the question people forget to ask.

09

Orientation notes

Anything that did not belong in a box above. Say it back to her before you move on.

10

Programme summary

Read this back to her. It is everything she is getting, and the things she is not.

14 days · live-out · 7am to 7pm
One postpartum specialist, reserved for her family for all 14 care days.

Treatments across the programme

TreatmentAcross 14 daysStatus
Massage + hot stone therapy8 sessionsAgreed
Foot scrub + reflexology2 sessionsAgreed
Facial massage2 sessionsAgreed
Thermal blanket treatment2 sessionsAgreed
Full body scrub1 sessionAgreed
Hot tummy creamEvery care dayAgreed
Belly bindingEvery care dayAgreed
Herbal bath preparationEvery care dayAgreed

Every care day

  • Baby care: bath, massage and flash cards
  • Three fresh meals, herbal teas and lactation drinks — Every care day
  • Support mum with baby so she can rest — Every care day
  • Make mum's bed and organise baby's wardrobe as needed — Every care day
  • Clean the kitchen, living room and baby's sleep area — Every care day
  • Laundry, ironing, folding and putting away — Mum, baby and children under 3 — during the week
  • Weekly grocery shop or collection, as agreed
  • Accompany mum and baby on gentle walks or agreed outings — Where requested
  • Basic bathroom clean — Once a week only

Not included

  • Medical or clinical care, wound checks, diagnosis or clinical advice
  • Deep cleaning or heavy domestic work
  • Cleaning rooms the specialist does not work in
  • Care of children over three, beyond the laundry stated above
  • Overnight or 24-hour awake care
  • Unsupervised childcare
  • Pet care, driving or errands beyond the agreed grocery shop

11

Review and sign-off

Read the record below together, then all three of you confirm it.

The orientation record

Orientation visit

  • Visitn/a
  • ProgrammePackage: 14 days · live-out · 7am to 7pm Starts: n/a
  • PresentSpecialist: Yus TPS: n/a Also present: n/a
  • Birth and recoveryn/a
  • Clinical advicen/a
  • Positioningn/a
  • Sitting and help neededn/a
  • Areas to avoidn/a
  • Allergiesn/a
  • How she is feelingn/a
  • Treatment decisionsn/a
  • Consent formn/a
  • Massage rhythmSessions: 4 sessions a week — every other day Rest day: n/a
  • The housen/a
  • Access and keysn/a
  • Her house rulesn/a
  • Contactn/a
  • Changed since consultationn/a
  • For TPS to deciden/a
  • Notes addedn/a
  • Contact details givenn/a
  • Orientation notesn/a
  • Confirmed byn/a

Signed

Client
Sign above with your finger
TPS representative
Sign above with your finger
Still needed: the client's email address. Not signed by the client and TPS — the record will go without signatures.

The Postpartum Suite · Orientation visit checklist